An incident occurred in which member information was exposed to other users on the business card management app 'Remember.' The company stated that this was due to a system error, not an external hack.
According to Remember & Company, the operator of Remember, an error occurred during the processing of business card information around 4:09 p.m. on the 12th, resulting in some members' personal data being incorrectly displayed in other users' card holders.
The incident occurred during the automatic registration process for business cards. Due to a system malfunction, the input of some business card information was delayed. While normalizing this, another error occurred, causing business card information between members to be incorrectly linked.
The leaked information is limited to details listed on the business cards, including △name, △company name, △department, △job title, △company address, △company phone number, △mobile phone number, and △email address.
This incident was limited to some business cards registered during a specific time period. Each piece of leaked information was incorrectly displayed to 1 to 4 members. Of the leaked information, 97% was incorrectly displayed to only one member. Remember & Company explained that it is difficult to disclose the scale of the leak, such as the number of affected members and business cards, as doing so could make them a target for hackers.
Remember & Company reported the incident to the Personal Information Protection Commission on the 15th. The Personal Information Protection Commission has received the report and is verifying the relevant facts.
Immediately after confirming the incident, Remember & Company deleted all information that had been incorrectly registered in other members' card holders. They suspended the operation of the problematic processing function and applied a program to fix the error. Affected users were individually notified.
A representative from Remember & Company stated, "The leaked information was limited to details listed on business cards and was only temporarily displayed in other members' card holders; it was not accessible to an unspecified large number of people." The representative added, "It was not caused by external intrusion or hacking, and there has been no secondary leakage externally."
in TECH
